The full form of BPO is Business Process Outsourcing. BPO is an organization contract with a 3rd party or an independent service provider with regard to its workflow activities and obligations. It is a cost-saving process that allows enterprises to outsource their non-core functions.
BPO refers to Business Processing Outsourcing and KPO is Knowledge Processing Outsourcing. BPO primarily focuses on reducing costs, and KPO focuses on providing knowledge-based services, such as data analytics and information technology, to support core business functions.
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